Support
Broadband
DSL
Broadband XL
General Information
Lumos Networks TV
General TV Information
Equipment Setup
Voice
Instruction Guides
- Voicemail Guide [PDF]
- Voicemail with Fax Guide [PDF]
- Calling Features Guide [PDF]
Long Distance
Business
Integrated Voice Services
Long Distance
- Long Distance Options
- International Long Distance Rates [PDF]
- Lumos Networks Long Distance Agreement [PDF]
General Info
- Voicemail Guide [PDF]
- Voicemail with Fax Guide [PDF]
- Business DSL FAQs
General Information
Agreements & Terms
- Lumos Networks Privacy Policy [PDF]
- Lumos Networks Do Not Call Policy [PDF]
- Agreement for COM, NET and ORG domains [PDF]
- Agreement for INFO domains [PDF]
- Agreement for US domains [PDF]
My Account /
Online Bill
Lumos Networks Security Reminders
- Do not respond to e-mails or pop-ups requesting personal information - such as your Social Security number, banking information, or email logins and passwords.
- Lumos Networks will never ask for personal information via email or when you log on.
- To securely end your online sessions, log off after every session.
- Use antivirus software and keep it updated.
- Computer Security FAQs