Centrex

Always Up To Date
Start with the features and lines you need now. And as your business expands, you can upgrade and change. You don't have to buy more than you need to accommodate future growth. As the industry develops new telephone features, FiberNet can add them to your system. And with NetServe Centrex Service you don't have to hire and train your employees to manage and maintain internal telephone system hardware. FiberNet has an entire staff of industry experts to effectively manage and maintain your system.

NetServe Centrex Service
Instead of buying the specialized telephone equipment, FiberNet provides your company with all of the services and features from the Central Office, leaving you free from investment in costly telephone equipment. You can use multiple and individual channels, and each channel is used to place or receive one or more calls at a time. The following features and benefits are included with NetServe Centrex Service:

NetServe Centrex Standard Package
FiberNet's NetServe Centrex Standard Package includes features that improve your control over costs and expand your ability to manage incoming calls.

Call Forwarding
Transfer incoming calls to another station. Choices include transferring all incoming calls, transferring when the called station is busy, and transferring when the called station isnÕt answered.

3-Way Calling
Quickly & easily conference in two additional people without special lines or operator assistance.

Hunting
Delivers the incoming call to the next available station in the group when the called station is busy.

Call Pickup
Answer calls ringing other phones in the group by dialing a code.

Call Hold
Maintains the connection while employees look up information or seek assistance.

Call Transfer
Transfer calls from one station to another.

NetServe Centrex Value Package
FiberNet's NetServe Centrex Value Package improves efficiency and provides better control of incoming calls, by adding the following to the existing features of the NetServe Centrex Standard Package.

Remote Activation of Call Forwarding
Instruct the system to forward calls when you're off site.

Speed Dialing (30)
Each employee with a phone maintains up to 30 numbers on his or her own speed dial list.

Individual Access Screening
Identifies the internal caller.

Calling Line Identification (caller ID)
Tells you the number from which the external call was placed.

Auto Recall (Internal)
When the called station is busy, the system automatically connects the call when both stations are idle.

Auto Call Back (External)
When the destination of the call is busy, the system will keep trying until the line is available.

Call Trace
Provides information on threatening and obscene calls to the proper authorities.

NetServe Centrex Premium Package
FiberNet's NetServe Centrex Premium Package provides exceptional security and control of outside calls, by adding the following to the existing features of the NetServe Centrex Standard Package.

Selective Call Acceptance
Accepts calls only from a list of numbers you create and maintain, essential for inbound modem and system access.

Selective Call Rejection
Minimizes nuisance calls by rejecting calls from a list of numbers you create and maintain.

Selective Call Forwarding
Forwards calls from external numbers you specify to internal stations you specify, ideal for making sure key customers receive priority treatment.

Selective Distinctive Ringing
Alerts when calls from outside numbers you specify come in, letting you and your people know a priority caller is on the line.