Basic Business Lines

NetServe Basic Business Line Product Overview
The FiberNet NetServe Basic Business Line provides a single channel (circuit) between your voice and data equipment and the public switched telephone network. You can use the basic business line with your existing single-line and multi-line equipment.

NetServe Basic Business Line Standard Features
FiberNet NetServe Basic Business Lines include touchtone dialing, 900 number blocking, and a choice of hunt features.
* Our service representatives can help you choose the hunt method that best fits your business:

Regular Hunt
FiberNet delivers the call to the first available line in your group of lines. Most calls will be directed to the lines at the top of the list.

Circular Hunt
FiberNet's telephone switches remember which line last received a call and delivers the next incoming call to the next available line in your group. Inbound calls are more evenly distributed across your lines.
* Touchtone dialing is an added cost in some areas.

NetServe Basic Business Line Value Package
With other telephone companies, additional features are billed one at a time, requiring you to add each feature individually, and most often at a greater cost. For your convenience, FiberNet has bundled a number of services together, all at the cost of just one or two features from other telephone companies. The Value Package assures that more incoming calls are answered, and adds convenience and functionality to your phone system:

Call Forwarding/Variable
Forwards all incoming calls to another number.

Call Forwarding/Busy
Automatically forwards calls from a busy line to another number - no busy signals.

Call Forwarding/No Answer
Automatically forwards call to a number you specify such as a voice mail line when a line remains unanswered after a number of specified rings.

Call Waiting/Cancel Call Waiting
Alerts you to an incoming call with a special tone if you are talking with someone else. When you don't want the tone to interrupt an outbound call, use the keypad or dial to cancel call waiting during that call.

Three-Way Conference Calling
Teleconference with two other people without special lines, equipment or operators.

Speed Dial (8 numbers)
Store your choice of eight numbers that can be dialed by pressing one or two digits.

NetServe Basic Business Line Security Package
Be sure that under any condition, whether convenience, equipment failure, or natural disaster, you will have the ability to redirect incoming calls to other numbers to assure that they will be answered. Also, identify, block, and redirect nuisance calls so they won't interfere with your business. The Security Package includes:

Remote Activation of Call Forwarding
Use a phone at any location to instruct the system to redirect calls to another number.

Caller ID
Use Caller ID information to specify which incoming calls will be redirected to which numbers and redirect nuisance calls so they won't interfere with your business.

Call Trace
Traces the origin of threatening and obscene calls and delivers the information to the authorities.

Call Blocking
Automatically blocks calls from specific numbers so your staff doesn't waste time on nuisance calls.

Deny Termination
Automatically block incoming calls from up to 10 pre-selected telephone numbers. Callers whose numbers have been blocked will hear a recorded message.

Distinctive Ring
Alerts when calls from pre-designated numbers come in, letting you know when a priority caller is on the line.

Rate Plans Available in Your Calling Area
Please check with your FiberNet representative for the rate plans applicable to your area.

Flat Rate
A simple monthly fee for each line, with unlimited usage.

Measured Rate
Charges based on actual usage. Depending on regulatory requirements in your area, measured rates can be based on minutes of usage, message units, or a combination of the two.